Due to the medical and professional use nature of our products, all returns undergo strict review to ensure product safety, authenticity, and compliance.
Return Conditions
- Return requests must be submitted within 7–14 days from the date of delivery.
- Items must be unused, unopened, and in their original sealed packaging.
- Approval from our support team is required before returning any product.
- Products that are customized, temperature-sensitive, sterile-packed, or opened are not eligible for return.
Refund Process
Once a return is approved and inspected, refunds will be issued to the original payment method within 7 working days.
How to Submit a Return Request
Please contact us with your order number, product details, and reason for return:
Email: support@unimeduae.com
Email: e-sales@unimeduae.com