FAQs

Q1. Who can order from UNIMED?

Only verified dental and medical professionals or licensed clinics within the UAE are eligible to place orders. Verification documents are required during account registration.

Q2. How long does delivery take?

Ex-stock items are delivered within 1–3 business days. Non-stock items typically require 20–40 days depending on supplier availability.

Q3. What payment options are available?

We support Visa, MasterCard, Apple Pay, Google Pay, Tabby, Tamara, secure payment link, and Credit* (only for approved accounts with all required documents provided and verified).

Q4. Are products covered by warranty?

Applicable manufacturer warranties apply where provided. Warranty terms vary based on the product brand.

Q5. Can I attend UNIMED trainings or events?

Yes. You can register for upcoming sessions through the Training and Events pages on our website.